FAQ

General

Are my deliveries impacted by COVID-19?

The health and safety of our people and the people we work with is our number one priority and necessary if we want to win the battle against the Corona virus. Our fulfilment partners are strictly following the advice and guidelines of the World Health Organisation and local authorities, and are currently operating with a reduced workforce. Due to these unprecedented circumstances, order processing may take longer than usual. Nevertheless we do everything we can to still delivery your products on time. In order to stay updated, you can follow the status of your shipment using the track and trace detailed sent to you.

Are BEYL formulations safe from COVID-19?

All BEYL products are formulated, produced and distributed according to Good Manufacturing Practices (GMP). They are safely and securely stored with no public access, prior to the global pandemic outbreak.

Where are BEYL formulations made?

All our formulations are developed and produced in England through an expert laboratory.

Where are BEYL ingredients sourced from?

We adopt a local ingredient first policy, and hence we use ingredients sourced from the UK. However some of nature’s finest ingredients come from the most remote and rare places in the world, which we are able to access through our network of trusted partners. From Glacial Glycoprotein in the Arctic to Theobroma Coca Seed Extract from Alto Piura in Peru.

Formulations

Are BEYL formulations vegan?

BEYL formulations are vegan friendly.

Are BEYL formulations tested on animals?

No, and we won’t.

Are BEYL formulations conform to a CLEAN standard?

To date, there is no uniformly agreed regulatory framework for CLEAN standards. However at BEYL our formulations are free from: parabens, sulfates, phthalates, BHA, BHT, cyclomethicones D4,D5,D6, ethanolamines, formaldehyde, isothiazolinones, tricolsan, palm oil and microbeads.

Do BEYL formulations contain fragrance?

Yes. When manufacturing cosmetics of the highest standards, the natural odour of ingredient blends tend to be unpleasing to the nose. Instead of applying a neutral masking scent, we choose to apply a mild naturally smelling scent, uniquely formulated for our range.

Do BEYL formulations have an expiry date?

All BEYL formulations are based on the freshest ingredients which do not remain forever. Products should be consumed within 12 months after opening, as indicated in the product labelling.

What tests are performed on BEYL formulations?

We develop formulations according to a strict protocol, and conduct the following tests: efficacy testing, evacuation testing, safety testing, dermatological patch testing, clinical testing, sensorial profiling and multiple user trials. Both on men and women.

Are BEYL formulations tested for allergies?

Yes, all our formulations undergo a dermatological patch test and are approved for safe consumer use. On the rare occasion an allergic reaction occurs, please thoroughly wash your face with cold water and stop using immediately. Consult your dermatologist in case irritation remains.

Are BEYL products tested for sensitive skin?

Yes, all our formulations are tested and approved for different skin types: normal, combination, dry and sensitive skin.

Sustainability

Is BEYL packaging recyclable?

Our protective boxes are FSC certified, meaning the pulp used is from managed forests. They are fully recyclable and biodegradable. Our airless containers that protect our moisturiser and eye cream formulations are recyclable when deconstructed. Our cleansing gel tube is fully recyclable.